🗓️ Wednesday, September 6th, 2023   🕘  1:00 PM ET  ⏳  1 Hour

Pixifi's 1st Webinar Series

Dive into the Backbone of Photography Studio Success: Discover Why a Defined Client Lifecycle is Essential, and Why 2 in 3 Studios Still Miss Out...

Why attend?

In the dynamic world of photography, success is often attributed to creativity, technical prowess, and client relationships, however, a defined client lifecycle is the unsung hero behind successful photography studios.

Alarmingly, over 60% miss out on this critical blueprint, leading to inconsistent client experiences and operational gaps. This foundational framework isn’t just a strategy—it's a beacon that directs every client touchpoint, from initial contact to loyal repeat business. Ignoring it risks lost opportunities and stunted growth. Embrace a defined client lifecycle, stand out from the majority, and ensure consistent excellence across your operations.

Join us as we break the client lifecycle down into its components and elaborate on pitfalls and best practices. Leave with an actionable framework you can put in place right away.

Speaker Panel

maureen

Studio Software & Implementation Consultant

Maureen (Mo) Sullivan

Learn More About Mo!

angela-1

Studio Owner

Angela Nelson

Learn More About Angie!

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Studio Owner

Jeramie Lu

Learn More About Jeramie!

 

Agenda:

📌 Introduction (5 mins)

  • Glimpse into the topic's relevance
  • Meet the panelists

📌 Pre-Engagement Stage (5 mins)

  • Profiling your ideal client
  • Understanding your marketing channels and digital surface area

📌 Initial Engagement & Onboarding (10 mins)

  • The importance of first impressions and setting expectations
  • Onboarding tools and resources that can help streamline the process

📌 Service Delivery & Experience (10 mins)

  • Ensuring consistent quality in service delivery
  • Techniques to enhance client experience throughout the service lifecycle

📌 Post-Service Engagement & Retention (10 mins)

  • Tools and strategies for gathering feedback
  • Methods to ensure client satisfaction and encourage repeat business

📌 Referrals & Expansion (10 mins)

  • Turn happy clients into brand ambassadors
  • Expanding services based on client feedback and market demands

📌 Open panel Discussion & Q&A (10 mins)

  • Hear firsthand experiences from the industry's finest
  • Get your burning questions answered

Useful Content to Review Beforehand:

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